Alwin Kwan

How A Great Onboarding Process Creates Long-Term Business Success

We’ve all heard of, or experienced, horror stories when it comes to a new employee starting a new job. In many cases, it’s not long before that new employee is looking for another company to go work for. If you…

6 Tips to Improve Your Processes Right Now

Optimized processes can offer big returns and many organizations have numerous untapped opportunities for efficiency and profitability. But, how do you identify those opportunities and improve your processes to make big gains? Read on to find out. First, let’s cover…

How To Succeed on Your Next Process Improvement Initiative

A culture of continuous improvement can create never-ending quality, efficiency, innovation, and profitability opportunities in any business. Process improvement is at the heart of this culture and we’re going to show you how to succeed on process improvement initiatives. 70%…

How to Number the Steps in Your Process Like A Pro

Be sure to number the steps in your process if you are building accompanying procedural (step-by-step) documents. When detail and precision are required, a visual process workflow alone is not enough. If you like, you can scroll down to the…

How to Build a Basic Process

Building a process doesn’t need to be complicated. In fact, keeping it as simple as possible is a much better approach. In this lesson, we’ll go over the 3 basic parts of a process and the 3 steps to building…

How to Use Decision Objects Within a Process Map

So you’ve built your basic linear process and you’re feeling good about it. You’ve been able to map out the most efficient way to take the trash, you’ve shown grandma how to install an Iphone app in 3 easy and…

3 Fantastic Process Mapping Alternatives to Microsoft Visio

There are many, many desktop and web-based applications available for process mapping and diagramming and I have personally used dozens of them. There’s just too many to write about. Many of these applications do the same thing, for the most…

5 Tips for Building a Great Operations Manual

An operations manual may come in various names (operations manual, operating procedures manual, standard operating procedures, etc.) but they all have the same intention. They should make your business better. A great operations manual can be considered the backbone of…

Operational Process Death by a Thousand Paper Cuts

Paper-dependency is killing operations in a technology world. Have you ever stopped to think about the waste that comes from being too paper-driven in your day-to-day operations? The costs could be upwards of 20% of your company’s overall expenses. How…

How to Choose Process Mapping or Diagramming Software

Choose a process mapping solution that fits your needs. Many organizations find themselves using Microsoft Visio for process mapping, organizational charts and architectural diagrams. Often times, this is because it’s a suitable choice for that organization. However, just as often,…