Welcome to the Process Primer Blog
Most people have heard of paint priming. It’s the activity of preparing a surface for better paint adhesion – to make paint stick. Some people have heard of psychology priming. It’s a technique used to train a person’s memory and…
The Risks of Implementing AI Decision-Making in Canada
AI decision-making is everywhere right now. Credit approvals, insurance underwriting, telecom onboarding, rental applications, loyalty programs—if it involves volume and rules, someone has suggested “just use AI.” On paper, it sounds brilliant: faster decisions, consistent outcomes, lower operational costs, fewer…
AI Made Simple: The Secret to Streamlining Small Business Operations
In the rapidly evolving landscape of technology, small and medium-sized businesses (SMBs) are increasingly turning to artificial intelligence (AI) and machine learning (ML) as viable solutions for process automation. These technologies not only streamline operations but also enhance efficiency, thereby…
7 Practical Tips to Maximize Efficiency in Small to Medium Businesses
Running a small or medium-sized business (SMB) is a balancing act. You’re expected to deliver quality products or services, keep customers happy, maintain compliance, manage employees, and still find time to think about growth. The catch? You’re likely doing all…
Streamline Your Workflow: How to Use Swimlanes
How to Use Swimlanes on a Process Map: A Practical Guide for Clearer Workflows In today’s complex business environments, clear communication of workflows is essential. Process maps help visualize activities, decision points, and sequences, making it easier to understand, analyze,…
Beyond the Price Tag: Understanding Total Cost of Ownership from a Process Perspective
When organizations evaluate new tools, systems, or vendors, a familiar metric often dominates the conversation: Total Cost of Ownership (TCO). But too often, TCO is framed narrowly — focusing on initial purchase prices or direct operating costs. What’s often missing is…
Unlocking Efficiency and Driving Growth
Unleash your operations to improve efficiency and drive long-term growth.
How to Scale your Processes up (or down)
Scaling business processes efficiently is a key challenge for growing companies and those navigating fluctuating demands. Whether scaling up to meet increased demand or scaling down to optimize costs, the right approach ensures sustainability, efficiency, and profitability. Why Scaling Matters…
How to Build Procedures
Build your procedures so they are meaningful, usable, and support quality, productivity and efficiency goals.
Quit Wasting Your Time In Process – Try Value Stream Mapping
If you are not yet familiar with value stream mapping, this is a tool that is especially useful for identifying waste (inefficiency) within production, manufacturing, or shipping activities. It can be used to help you identify steps in your process…
Great Processes Produce Even Greater Results
Processes are the backbone of how tasks are performed in any context, whether it’s a business, a household, or even a creative endeavor. They determine efficiency, consistency, and outcomes. But not all processes are created equal. The distinction between good processes and bad…